• Somerset Bencoolen Singapore

    Front Desk

    Tel:

    Officer, Guest Service

    The Guest Service Officer is responsible for the checking in and checking out of guests at the property. The GSO will follow through guests' requests to make the guest feels ‘at home’ and exceeds their expectations. The GSO is the main point of contact for the guest, and coordinates the guests’ request with the other departments and ensures that services are delivered promptly and efficiently.  He/she is responsible for the efficient rooming of the guest.

     

    1. Responsible for checking in guests such as registering and assigning rooms to guests.
    2. Issue apartment access card and escorts guest to their apartment.
    3. Manage guests’ accounts and information, and apartment availability in the system
    4. Receive and transmit messages to guest promptly.
    5. Handle guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.
    6. Arrange tours, taxis, and restaurants reservation for guests.
    7. Handle and record guest feedback and complaints, and refer issues to supervisor or respective departments when necessary.
    8. Responsible and accountable for handling and safe keeping of cash and guest valuables.
    9. Perform simple bookkeeping activities, such as balancing cash accounts.
    10. Make and confirm reservations
    11. Handle walk-in, email and phone enquiries.
    12. Assist in property viewing for walk-in guests or on behalf of the Sales Department.
    13. Perform any other duties as required and directed by the Front Office manager or Management.

     

    The candidate should also possess the following:

    • Min 1 year of service in the hospitality industry or diploma in hospitality or equivalent
    • Good communication and coordination skills
    • Meticulous and service-oriented
    • Organized, neat and well-groomed
    • Able to work independently
    • Outgoing personality

  • Great World Serviced Apartments

    Others

    Tel: 67227744 (Fax)

    Maintenance (M & E) Technician

    Requirements:

    • NTC / NITEC / ITC qualifications with 1 year & above experience  
    • LEW Certification will be an added advantage
    • Must be Computer Literate
    • Knowledgeable in M & E, able to carry out building maintenance work.
    • Perform shifts till 10pm (no midnight shift)
    • Rotating off day

    Responsibilities:

    • Carry out daily routine checks on M & E equipment & building services
    • Attend to complaint relating to defects in the building
    • Attend to M & E repair rectification works in the building, etc.
    • Assist in fire evacuations and other emergency situations in the building
    • Perform other work/duties as assigned by Supervisor 

    Interested applicants, please send your resume stating current & expected salary to hr@greatworld.com.sg

    Only shortlisted candidates will be notified.

  • Great World Serviced Apartments

    Guest Services

    Tel: 67227744 (Fax)

    Guest Services Executive

    Responsibilities:

    •    Perform Guest Services and cashiering duties
    •    Attend to residents’ requests and feedback
    •    Provide information on facilities, services and organize special events for residents
    •    Perform other duties as directed by Assistant Guest Services Manager

    Requirements:

    •    Min GCE “O” Level or Diploma in Hospitality / Tourism 
    •    1 year working experience in hotel / serviced apartments / customer service
    •    Pleasant personality with good interpersonal skills
    •    A team player, ability to work independently & customer service oriented
    •    6-day work week including weekends & public holidays
    •    Perform shifts (no midnight shift)
     

    Interested applicants, please send your resume stating current & expected salary to hr@greatworld.com.sg

    Only shortlisted candidates will be notified.

  • Great World Serviced Apartments

    Housekeeping

    Tel: 67227744 (Fax)

    Housekeeping Room Attendant

    Responsibilities:

    • To maintain the cleanliness of all assigned apartments, linen cabinet and surrounding areas on the floors
    • Report any defects found in the apartments
    • Maintain all equipment in good working conditions
    • Report lost or damaged linens, furniture, fixture or equipment in apartment to the Housekeeping Supervisor, etc..

    Requirements:

    • Able to speak & write simple English
    • Preferably with experience in hotel or serviced apartments
    • On-the-job training will be provided for those without relevant experience
    • 6-day work week.  No shift work!  Off on Sundays & Public Holidays
    • Attractive salary will be offered to the right candidate

    Interested applicants, please send your resume stating current & expected salary to hr@greatworld.com.sg

    Only shortlisted candidates will be notified.