• Somerset Liang Court Singapore

    Housekeeping

    Tel:

    Attendant, Housekeeping

    The Room Attendant performs daily cleaning and inspecting of check in, occupied and check out apartments accordingly to policies and procedures.

    Your Job Responsibilities

    • Responsible for cleaning and inspecting an allocated number of apartments set by the supervisor/Junior Housekeeper according to working procedures.
    • Responsible for overall performance and discipline of assigned outsource room attendant.
    • Check apartment’s inventories with residents upon check in or check out
    • Daily cleaning & inspecting of apartments eg. Arrange furniture, changing of linens, polishes metalwork and vacuuming.
    • Ensure that cleanliness standards and proper amenity and literature placement has been met.
    • Responsible for training outsourced Room Attendants in all housekeeping procedures and standards
    • Replenish supplies, such as drinking glasses, writing supplies, and bathroom items.
    • Assist in monthly linen inventory in his/her area.
    • Report maintenance defects to engineering departments
    • Ensure all cleaning equipment and electrical equipment are in good working condition.
    • Report to supervisor/ junior housekeeper for any loss and damage to linen, furniture, fixtures and equipment
    • Update status of rooms.
    • Deliver items such as ironing boards and rollaway beds as requested by guests.
    • Perform any other duties as required by the supervisor or Management

    Your Job Requirements

    • Minimum secondary school certificate

    • At least 2 years of experience in Housekeeping / Rooms preferred

    • Able to converse in basic English
    • Service and Results-oriented

    Many learning and development opportunities ranging from technical to customer services skills are available under CapitaLand Group for passionate individuals.
    Apply now at hr.singapore@the-ascott.com.

    We regret to inform you that only shortlisted candidates will be notified.

     

  • Somerset Liang Court Singapore

    Others

    Tel: 67369756

    Assistant Manager, Engineering

    The Assistant Engineering Manager is responsible for monitoring the overall efficiency of the entire Serviced Apartment in the implementation for procedure for services, such as maintenance of the property operations and the M & E operations etc.  

    Your Job Responsibilities

    • Manage the daily activities of the department. Plan and organize work, communicate goals, and schedule employees to ensure proper coverage.
    • Ensure all staff are properly trained and have tools and equipment needed to effectively carry out their respective job duties.
    • Educate/train employees on current safety issues to ensure compliance with all federal state and local laws and safety regulations.
    • Promote teamwork and quality service through daily communication and coordination with other departments. May assist with other duties as assigned and may serve as “manager on duty” as required.
    • Maintain and repair the interior and exterior of buildings, plants and equipment, guest rooms and contents.
    • Ensure the execution and achievement of the serviced apartment preventive maintenance program goals.
    •  Monitors and controls expenses within all areas of the department. Participate in the preparation of the annual departmental operating budget and finance.
    • Establish and maintain procedures to:(1) Ensure the security of inventory and assets such as tools, supplies, equipment, furniture, television etc. (2) replenish supplies and inventory in a timely and efficient manner, and (3) To minimize waste.
    • Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations.
    • Work with cluster engineer and/or outside architects regarding renovations and other such projects; contact contractors for bids/ quotations and meet with appropriate construction supervisors.
    • Responsible for determining the security requirements necessary to ensure that the serviced apartments, employees and guests are protected against any emergency crisis outlined in the Crisis Manual. Manage the relationship with a third party security firm contracted for such purposes.

     

    Your Job Requirements 

    • Degree in a related field/At least a Technical Diploma
    • At least 8 years relevant work experience, at least 3 years in the hospitality industry in a managerial position.
    • Able to converse and speak in English
    • Ability to maintain and repair relevant machinery.
    • Knowledge of functions of relevant technical systems and associated equipment and operational procedures.
    • Good management and supervisory skills.
    • Self-motivated and independent
    • 5 day work week, 8.30am – 6pm


    Many learning and development opportunities ranging from technical to customer services skills are available under CapitaLand Group for passionate individuals.
    Apply now at hr.singapore@the-ascott.com.

    We regret to inform you that only shortlisted candidates will be notified.

  • Somerset Liang Court Singapore

    Others

    Tel:

    Technician, Engineering

    The Engineering Technician is responsible for the general maintenance and/or minor repairs of equipment, facilities in the Serviced Residence, and to perform repairs etc. as required. Close co-operation with various departments including Housekeeping and Guest Service ensures the smooth stay of our guests at all times. 

    Your Job Responsibilities

    • Maintain the physical condition of the building and ensure that the building has adequate heating, lighting and ventilation etc. and that it is in good working condition
    • General maintenance and repair works such as painting, patching walls, plumbing facilities, aircon servicing, and electrical switches and other fixtures and equipment to ensure smooth operations
    • Perform routine preventive maintenance programme
    • Check and inspect the building's machinery and equipment
    • Respond and prioritize maintenance requisitions (MWO) and guests' requests to ensure our guests receive quality service and furnishings

     

    Your Job Requirements 

    • Candidate must possess at least a Professional Certificate/NiTEC in Electrical / Mechanical / Aircon Maintenance or equivalent.
    • At least 2 year(s) of working experience in the related field
    • Able to converse in English
    • Can work independently
    • Responsible and self-motivated
    • Able to perform rotating shift duties
    • 5 working days (based on roster), 9.5 hours

    Many learning and development opportunities ranging from technical to customer services skills are available under CapitaLand Group for passionate individuals.
    Apply now at hr.singapore@the-ascott.com.

    We regret to inform you that only shortlisted candidates will be notified.

  • Somerset Liang Court Singapore

    Housekeeping

    Tel: 67369756

    Housekeeping Supervisor

    Your Job Responsibilities

    The Housekeeping Supervisor will assist the Assistant Manager/Manager in managing the Housekeeping Department within our Serviced Residences. The incumbent has to assume the responsibilities of the Assistant Manager/Manager during her absence. He/she has to ensure that the respective sections maintain an excellent standard of customer satisfaction. He/she has to liaise with contractors on daily operations promptly and efficiently. He/she has to assist in formulating training programs for the Housekeeping Department. He/she will also be continuously involved in reviewing service standards according to policies and guidelines and provides support in operational reports to the Management. 

    • Assist the Assistant Housekeeping Manager / Manager in daily operation.
    • Supervise room attendants, linen attendant and contractors
    • Assist in formulating training program and training and train new room attendants.
    • Inspect apartments and public areas assigned to room attendant for maintenance and cleanliness.
    • Ensure smooth resident check-in and check-out
    • Check apartment’s inventories with residents upon check in or check out
    • Immediate reporting of any damage and defects to furniture, fitting and equipment to Engineering Department.
    • Attend to resident’s complaints and needs
    • Provide special attention to VIP apartments and residents.
    • Carry out monthly stock-taking of linens/uniforms, cleaning/guest supplies, kitchen wares and breakfast items
    • Schedule and carry out periodical cleaning programs.
    • Supervise linen attendant in daily operation of linen, staff uniforms and resident laundry
    • Daily checks to ensure no linen or equipment abuse.
    • Attend staff meetings to discuss company policies and patrons' complaints.
    • Provide OJT training for new & current staff
    • Perform cleaning duties in cases of emergency or staff shortage.

    Your Job Requirements 

    • At least 3 years of experience as a room attendant.
    • Candidate should ideally possess at least a Higher secondary school certificate
    • Able to converse in English, to liaise with multi-lingual associates
    • Ability to converse in basic Mandarin will be an added advantage
    • Able to communicate effectively with a diverse group of people
    • Good interpersonal and communication skills
    • Service and Results-oriented
    • Passionate about coaching and mentoring
    • Good at coordinating, follow-ups and planning
    • Proficient in Microsoft Office applications i.e. Excel & Word
    • The successful applicant will be required to perform rotating shift duties
    • 5 working days (based on roster), 9.5 hours (latest shift ends at 7pm)

    Many learning and development opportunities ranging from technical to customer services skills are available under CapitaLand Group for passionate individuals.
    Apply now at hr.singapore@the-ascott.com.

    We regret to inform you that only shortlisted candidates will be notified.